Betul Sena
Gultekin

Financial and Business Economics student at York University (Specialized Honours, GPA 8.50/9.00) with hands-on experience in financial statement analysis, risk assessment, and quantitative modeling from coursework and a simulation-based insurance project. Brings strong Excel and analytical skills plus three years of customer-facing experience in fast-paced retail and food service.

1. Barista — Starbucks

   Jun 2026 – Present

   Vaughan, Ontario, Canada

   • Delivering fast, friendly, and accurate customer service in a high-volume café during peak hours
   • Preparing beverages to company standards while maintaining quality and consistency
   • Processing cash, card, and POS transactions accurately
   • Working closely with teammates during peak hours to keep service smooth and consistent

2. Team Member — OPA! of Greece

   Apr 2025 – Present

   Maple, Ontario, Canada

   • Delivering fast, friendly customer service in a busy, high-volume restaurant environment
   • Processing cash, debit, and POS transactions accurately
   • Assisting with food preparation, order packaging, and stocking to support daily operations
   • Collaborating with team members to maintain efficient service during high-volume periods

3. Sales Associate — Ithaki Jewelry

   May 2024 – Apr 2025

   Woodbridge, Ontario, Canada

   • Assisted customers with product selection and delivered personalized, professional service
   • Processed sales transactions accurately, supporting daily store operations
   • Prepared and packaged jewelry orders with strong attention to detail
   • Maintained an organized, professional retail environment

• Insurance Risk-Management Simulation

  Risk Management & Insurance, York University

  • Made underwriting and risk-appetite decisions across home, auto, and condo insurance lines in a simulated firm
  • Analyzed customer risk segments and risk-based capital ratios to guide decisions within regulatory constraints
  • Allocated advertising budgets to strengthen market share and financial performance
  • Presented quantitative findings through structured team presentations

• Finance Students' Association (FSA)

  Active Member

  York University

  Attend networking and speaker events, building finance knowledge and industry connections

• Economics Students' Association (ESA)

  Active Member

  York University

  Engage in workshops and student-led initiatives with peers and industry professionals